Testimonials

Ruby was GREAT to work with.

Ruby and her team were fantastic! They were incredibly knowledgeable, responsive and supportive through the entire process. Even though it's a busy time for lenders, Ruby always took time to answer our questions and worked to get us a great rate in a very short time. Thank you, Ruby and team!

Ruby Santos and the team behind the transaction were fantastic! I have had several mortgages throughout my life and this was by far the best customer service. Ruby was knowledgeable and professional in all Important categories. I highly recommend her and the team at HarborOne!

Ruby Santos and her team were fantastic. They responded back to me when I needed them throughout the whole process. At one point I had an issue and they called me back after business hours and took care of the issue and kept me on track. I can't say enough about the level of service they provided. They are #1 in my book and I will absolutely refer them to anyone I know. Thank you so much Ruby and team.

I true appreciate the work Ruby Santos and her team puts into the loan process. She is responsive, diligent, and thorough from start to finish. This is my third time working with Ruby on mortgage transaction, and each time she has prioritized my needs and experience. Many thanks!

Extremely (happy) with Ruby. She came highly recommended by my entire neighborhood and other community members. She was an absolute pleasure to work with. I appreciate her infinitely. Her attitude was positive and encouraging throughout the entire process.

Words can not express the information and thoroughness that Ruby provided during this refinancing. Ruby is one of the most detail oriented people I have worked with in a long time. Ruby deserves accolades.

Ruby is amazing with her quality personable customer service. We wouldn’t use anyone else.

Ruby and her team made the refi process seamless and painless! It was a pleasure to work with them.

Ruby and her team made the refi process seamless and painless! It was a pleasure to work with them.

"We found our first home and HarborOne made that experience just amazing and very smooth! Ruby was great and always available for any questions help we had. We couldn’t have found a better loan officer, that is for sure! She helped us get the best rates, made the complete process smooth and explained every single details. As first time homeowners we were a little stressed but it all went away the first time we spoke with Ruby! Really couldn’t have asked for anything better.
Thanks to Ruby and team and HarborOne!!!"

Ruby, thank you so much for making the entire loan application process such a breeze! We truly appreciate how knowledgeable you were and how responsive you were to all our questions!

Ruby was very knowledgeable and answered all my financial questions. Thank you and I hope to do more business with you in future.

Ruby was excellent. Helped explain the process to me as a first time home buyer. I really appreciated how she was available for questions and responded back to me in a timely manner.

Ruby Santos was very responsive, patient and professional. I highly recommend her services!

Ruby Santos provided our family with extraordinary service. Her expertise, responsiveness and demeanor gave us every confidence when decisions had to be made. During extreme volatility in the market and personal challenges due to the COVID-19 pandemic, it was assuring to know that Ruby and her team would be available to answer our questions (and distill complicated and important pieces of information so we could make the best possible decisions). We would recommend Ruby wholeheartedly and without reservation. We look forward to other opportunities to work with her in the future.

Ruby is exceptional and "the" reason I choose Harbor One.

Ruby has helped me navigate the mortgage loan process 3x and I couldn’t be more appreciative for her knowledge and support!

It was a stress free experience and the mortgage loan office Ruby, was very knowledgeable and helped me step by step and took the time to explain things to a level I could understand and that I appreciate very much.

It has been a pleasure working with HarborOne. Ruby and Randell are incredible and always guide us through the entire process. I highly recommend them!

"We found our first home and HarborOne made that experience just amazing and very smooth! Ruby was great and always available for any questions help we had. We couldn’t have found a better loan officer, that is for sure! She helped us get the best rates, made the complete process smooth and explained every single details. As first time homeowners we were a little stressed but it all went away the first time we spoke with Ruby! Really couldn’t have asked for anything better.
Thanks to Ruby and team and HarborOne!!!"

Ruby was very knowledgeable and answered all my financial questions. Thank you and I hope to do more business with you in future.

It was a stress free experience and the mortgage loan office Ruby, was very knowledgeable and helped me step by step and took the time to explain things to a level I could understand and that I appreciate very much.

Ruby was great. This was our first time refinancing. She thoroughly explained all the details of the loan, and answered any and all questions we had in a timely manner. Even after we closed, she was still available to answer questions!

"Ruby Santos answered all my questions immediately and everything went smoothly and I received a great rate. I will definitely be giving Ruby's name to people I know. She's the BEST.
Thank you "